Shipping policy
SHIPPING POLICY
Processing Time All orders are printed on-demand and typically processed within 2-7 business days before shipment. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods & Delivery Times We offer the following shipping options:
- Standard Shipping (US): 3-7 business days after processing
- Express Shipping (US): 2-3 business days after processing
- International Shipping: 7-21 business days after processing, depending on destination
Delivery times are estimates and may vary based on carrier performance, customs clearance (for international orders), and other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location, selected shipping method, and order size. We occasionally offer free shipping promotions—sign up for our newsletter to stay informed.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.
International Orders For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our product or shipping prices and must be paid upon delivery.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at trueaimcustomsllc@gmail.com within 7 days of the expected delivery date. We'll work with you to resolve the issue promptly.
Questions? If you have any questions about shipping, please contact us at trueaimcustomsllc@gmail.com .